Shipping policy

Shipping Policy – Torqueleccys

Orders are processed within 1–3 business days after payment is received. Once dispatched, customers will receive a tracking number by email.

UK Delivery: Estimated 2-4/3-7 business days depending on the product
Delivery times may vary depending on the courier and location.

Shipping costs are calculated at checkout based on the size, weight, and destination of the order.

E-bikes are shipped in secure protective packaging, and minor assembly may be required on arrival.

If your order arrives damaged or does not arrive, please contact us within 48 hours so we can investigate and resolve the issue.

For any shipping questions, contact: 07784352991 on Whatsapp